To see what it will cost to ship your Order, simply add items to your cart and select your country at checkout. Our delivery charges are based Royal Mail 1st Class signed-for Delivery in the UK, and Royal Mail International Signed delivery to the rest of the world. The price is calculated according to the size, weight and destination of the consignment.
We can ship your order to anywhere in the world. Local taxes and customs duties usually apply and are added once your shipment reaches its destination. Please see your local authorities for more information.
Signed-for Delivery
When your order is delivered, it has to be signed for when you receive it. If the postman delivers when you are out, then your order will usually be taken to your local sorting office,
and you will be left a note that it is there for you to collect. We cannot be held responsible if you don't collect your order from the post office. Arrangments for collection may vary from country to country.
Courier Service
If you need your order delivering fast, or prefer not to trust the post, then we can arrange to send your order by courier - at extra cost. We will send your order by one of our selected couriers such as DHL, DPD or FedEx and you will receive your items in 1-2 days within Europe and 3-7days for the rest of the world (depending on where you live).
Please note that we do not arrange delivery on customers' behalf using customers' own courier accounts. If you wish to use your own courier, you must arrange collection, delivery and payment directly with them yourself.
Liability
While we will make every effort to ensure your order is delivered safely and on time, we cannot take responsibility for failure of delivery, or damage to goods in transit, due to circumstances beyond our reasonable control.
Delivery and Despatch Time
All our garments are hand-made, and production is now taking 4 to 6 weeks. Orders are sent out when production is complete.
If you need your order urgently we offer a quick production service called 'Rapid Order' (This is a guaranteed 10 working day production and despatch service which is charged at an extra 30% of the original price of the item- not the discounted price). Please see checkout page for availability of this service.
Delivery time is additional to production time and depends on your location and your local postal service. Goods are always sent by tracked and signed for postage. However if you need you goods urgently and you want us to send your items by courier, please select this option at the checkout.
IMPORTANT INFORMATION
Below are some key points briefly explained. For full details you must go to our 'Orders, Deliveries and Returns' page. Click here for full details.
Discreet Packaging
Your discretion is one of our main priorities so please be assured, all our goods are sent in plain packaging, with just a staff member's name as the sender and our address.
Production Delivery, Dispatch Time & Rapid Order Service
All our garments are hand-made, and production is now taking 3 to 5 weeks during this busy Sales period. If you need your goods urgently we offer a quick production service called 'Rapid Order' (This is a guaranteed 10 working day production and dispatch service which is charged at an extra 30% of the original price of the item- not the discounted price).PLEASE SEE CHECKOUT PAGE FOR AVAILABILITY OF THIS SERVICE.
Delivery time is additional to production time and depends on your location. For Non-UK customers we recommend that you choose courier if you need a quicker delivery.
Returning Goods
Before returning any items, please contact us and we’ll guide you through the return process. You must contact us within 7 days after receiving your goods.
Latex Allergy - Natural Rubber Latex Allergy
Latex Garments are produced from Natural Rubber Latex (NRL). NRL is an integral part of thousands of everyday consumer and healthcare items. The proteins contained within NRL can cause allergic reactions to Latex. More than 40,000 products used in homes, schools and medical settings contain latex, including common items such as: condoms, rubber bands, balloons, surgical and examination gloves, clothing elastic, etc. Latex allergy, or hypersensitivity, occurs when the body's immune system reacts to proteins found in NRL. Some individuals have specific antibodies, called IgE antibodies, that make them hypersensitive to the proteins in NRL. Although we take great care to use latex sheeting that has been ‘leached’ to a high level, to remove the proteins to a legally acceptable standard, the onus is on you the consumer to ensure that you do not have this problem prior to purchasing or wearing latex clothing. (Please note, that in over 25 years of our company selling latexwear we have never received any complaints of allergy caused by our clothing.)
These are only some key points briefly explained. For full details please go to our 'Orders, Deliveries and Returns' page. Click here for full details.
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